Privacy policy

Dr. Rusnak Wellness – Privacy Policy

Last Updated: October 28 2025

1. Introduction

Dr. Rusnak Wellness (“we,” “us,” or “our”) operates this website — https://drrusnakwellness.com
 — and related online services, tools, and storefronts (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site, purchase products, or communicate with us.
By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

2. Personal Information We Collect

“Personal Information” means information that identifies or can reasonably be linked to you. We collect it in the following categories:

Contact Details: name, billing and shipping addresses, email address, phone number.

Payment Information: credit or debit card details, transaction records, payment confirmation data.

Account Information: usernames, passwords, preferences, settings.

Transaction History: products viewed, purchased, returned, or wish-listed.

Communications: messages or inquiries you send to us.

Device & Usage Data: IP address, browser type, device identifiers, cookies, analytics data.

3. Sources of Information

We collect information:

Directly from you when you create an account, complete checkout, or communicate with us.

Automatically through cookies and tracking technologies when you browse our website.

From service providers (such as Shopify for payment processing and order fulfillment).

From partners or third parties that assist in marketing, advertising, and delivery of the Services.

4. How We Use Your Information

We may use your personal information to:

Provide and fulfill orders: process payments, ship products, and manage returns.

Operate and improve our Services: personalize your experience and analyze usage data.

Communicate with you: send order updates, invoices, or support responses.

Marketing and Advertising: send promotional emails or text messages (with your consent).

Security and Fraud Prevention: authenticate accounts and detect fraudulent activity.

Compliance and Legal: meet legal obligations or respond to lawful requests.

5. SMS Marketing & A2P 10DLC Compliance

By providing your mobile number and opting in through our website, checkout, or form, you consent to receive recurring marketing and informational text messages (SMS or MMS) from Dr. Rusnak Wellness.

Message frequency: varies by interaction.

Message and data rates: may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at info@drrusnakwellness.com
 or 386-378-7625
.

After opting out, you may still receive transactional texts related to orders or support.

We do not sell or share your mobile number with unaffiliated third parties for their own marketing purposes.

Your consent to receive texts is not a condition of purchase, and you can withdraw it at any time.

6. Disclosure of Personal Information

We may share your personal information as follows:

With Shopify: our e-commerce platform provider that hosts and processes transactions.

With vendors and service providers: IT support, payment processors, shipping carriers, and marketing partners.

With business partners: for advertising or personalized marketing under contractual restrictions.

Within our corporate group or affiliates.

For legal reasons: to comply with laws, enforce our Terms, or protect our rights.

During a business transaction: merger, acquisition, or asset sale where data transfer is required.

7. Relationship with Shopify

Our store is powered by Shopify Inc. Shopify may collect and process your information to provide secure checkout, fulfillment, and analytics services.
To learn more about Shopify’s data practices or to exercise privacy rights related to Shopify’s processing, visit the Shopify Consumer Privacy Policy
 and Shopify Privacy Portal
.

8. Cookies and Tracking Technologies

We use cookies and similar tools to enhance site functionality, analyze traffic, and personalize content and ads.
You may adjust cookie preferences through your browser settings or our cookie banner. Disabling cookies may limit site functionality.

9. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us to request deletion.

10. Security & Retention

We use reasonable technical and organizational measures to protect your information. No method of transmission is completely secure, and we cannot guarantee absolute security.
We retain information only as long as necessary to provide Services, meet legal obligations, and resolve disputes.

11. Your Rights and Choices

Depending on your location, you may have the right to:

Access / Know the personal information we hold about you.

Delete personal information.

Correct inaccurate information.

Data Portability to receive a copy of your data.

Opt Out of Sale or Sharing for targeted advertising.

Withdraw Consent where applicable.

To exercise rights or submit requests, email info@drrusnakwellness.com
 or write to the address below. We may verify your identity before fulfilling requests.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. When transferring data from the EEA or UK, we use approved mechanisms such as the EU Standard Contractual Clauses to ensure adequate protection.

13. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites. Review their policies before providing any personal information.

14. Complaints

If you have concerns about our data practices, please contact us first so we can resolve them. You may also have the right to file a complaint with your local data protection authority.

15. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version with a new “Last Updated” date on this page.

16. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Dr. Rusnak Wellness
1107 Person St.
Kissimmee, FL 34741 USA
Email: info@drrusnakwellness.com

Phone: 386-378-7625